Who is ClosedChats AI?
A founder-operated AI automation agency based in India. We build production AI agents and workflow automations for small and medium businesses — with the first one live in 72 hours and the full deployment in 2–4 weeks.
Why does ClosedChats AI exist?
Most Indian SMBs are paying ₹50,000+ per month per employee for tasks that AI can do reliably — order triage, lead follow-ups, invoice keying, status updates, customer FAQ. The cost is real, but the path to automating it is unclear: SaaS tools are too generic, and enterprise consultancies are too expensive and too slow.
We sit in between. Custom-built automations, scoped to your actual workflows, priced for SMB budgets, shipped fast. The 72-hour first delivery isn't a marketing promise — it's a constraint we put on ourselves to make sure the work stays focused.
Our mission
“Free SMB teams from repetitive work that a well-built AI agent can handle — without the SaaS lock-in or the six-month implementation tax.”
Who runs the engagement?
Two founders. You talk to one of us on the discovery call. You talk to one of us during build. There's no layered account-management hierarchy because there are no layers.
Kaps
Founder & AI Lead
Builds the AI agents and workflow automations end-to-end. Background in AI/ML systems and operations engineering. Talks to every client directly during discovery.
“What about the AI agents I’ve seen on your site?”
Those are the products we build for clients — lead-qualification agents, support bots, workflow orchestrators. They are deployed inside your business, not ours. We’re the team that designs, builds, and operates them.
What do we actually believe?
Three principles that decide what we ship, what we charge, and which projects we walk away from.
Working code over slide decks
Every engagement ends with production automations running, not consulting recommendations. The 72-hour first delivery is the shape of how we work.
Honest ROI math, not magic numbers
Before we sign anything, we walk through the savings model openly. If the numbers don't justify it, we tell you. We'd rather lose a project than ship one that won't pay back.
You talk to the people building it
No layered account-manager handoff. Founder-operated means decisions happen in days. When something breaks at 11pm, you reach the person who can actually fix it.