Workflow automation
What if every multi-step process ran itself?
End-to-end automation across email, CRM, databases, and APIs. We connect the systems your team already uses and remove the human handoffs that slow things down.
What we build:
- Email triage + intelligent routing
- Document approval workflows
- Multi-system data sync
- Conditional logic + decision trees
- Cross-tool task orchestration
- Real-time monitoring + alerts
Typical outcomes:
- Typical 60–80% time savings on automated steps
- Near-elimination of manual data entry
- Audit trail for every run
AI agents & chatbots
How do we get a customer-facing AI that actually helps?
Conversational AI that understands context, remembers prior conversations, and resolves the boring 80% of inbound questions. Hands off cleanly to humans when it should.
What we build:
- Lead qualification (24/7)
- Tier-1 support + FAQ
- Multi-channel: web chat, WhatsApp, SMS, Instagram DM, email
- Context retention across sessions
- Smart escalation rules
- Sales agent variants for outbound
Typical outcomes:
- Deflection of 60–85% of routine support volume
- Sub-minute first response across channels
- Higher conversion rates from handoff context
Voice AI
Can AI handle phone calls without sounding like a robot?
Inbound and outbound voice agents that sound human. Used for appointment booking, support tickets, sales discovery, and lead qualification — in English, Hindi, or regional languages.
What we build:
- Inbound: support, FAQ, booking
- Outbound: lead qualification, follow-ups
- Multi-language (English, Hindi, regional)
- CRM integration + call summarization
- Sentiment + intent detection
- Live handoff to humans
Typical outcomes:
- 24/7 phone coverage without staffing nights
- Consistent intake quality vs. exhausted human agents
- Searchable transcripts for every call
Document & data processing
How can we stop keying invoices, KYC docs, and contracts by hand?
AI extracts structured data from PDFs, scans, and emails — then validates, classifies, and routes them. Human-in-the-loop for low-confidence cases; straight-through for the clean ones.
What we build:
- Invoice + PO line-item extraction
- Contract clause parsing
- KYC / onboarding documents
- Compliance document review
- Data normalization + dedup
- Confidence-threshold routing
Typical outcomes:
- 80–95% straight-through processing
- Significant error-rate reduction
- Hours back per accountant per week
Custom integrations & APIs
What if a tool doesn't have a pre-built integration?
If it has an API, a webhook, or a database connection, we can wire it in. We build custom connectors for proprietary systems and orchestrate them with the rest of your stack.
What we build:
- 2,500+ pre-built integrations
- Custom connector development
- API gateway + rate limiting
- Database consolidation
- Webhook event handling
- Backup + DR automation
Typical outcomes:
- No more "we can't automate this because the tool doesn't support it"
- Replace fragile copy-paste between systems
- Ownership of the integration layer (no SaaS lock-in)
Managed operations
Who keeps it running after launch?
We do. Every project ships with monitoring, alerts, fallback logic, and a 15-minute critical-issue SLA. When models change or APIs break, we patch — usually before you notice.
What we build:
- 24/7 monitoring + alerting
- Multi-model routing (failover)
- Self-healing fallbacks
- Monthly optimization reviews
- On-call critical response
- Capacity + cost dashboards
Typical outcomes:
- 99.9% target uptime SLA
- 15-min response on critical issues
- Predictable monthly support cost
How does an engagement actually run?
Same shape regardless of which solution category — discovery first, working code in 72 hours, then full build, then operate.
Discovery
15-min call. Map workflows, rank by ROI.
First build
72-hour production automation.
Comprehensive build
2–4 weeks of full deployment.
Run + optimize
Ongoing managed ops + monthly reviews.
Ready to map your highest-ROI automations?
Tell us about your workflow. We’ll come back with what we’d build, in what order, and what it costs.
Tell us what to automate
A few quick questions — you’ll talk to a founder, not a sales rep.