AI voice agent
Can an AI voice agent handle your business phone calls?
Yes. ClosedChats AI builds inbound and outbound AI voice agents that sound human and handle appointment booking, support questions, sales discovery, and lead qualification in English, Hindi, or regional Indian languages. Every call is transcribed, summarised into your CRM, and handed to a person live when it should be.
What do we build?
- Inbound agents for support, FAQs, and booking
- Outbound agents for lead qualification and follow-ups
- English, Hindi, and regional-language conversations
- Call summaries and transcripts written to your CRM
- Sentiment and intent detection to flag the calls that matter
- Live transfer to a human mid-call
How does an engagement run?
- 01
Free 15-minute discovery call
We map the workflow with you, rank what to automate by return, and tell you plainly if the payback math does not work.
- 02
First call flow live in 72 hours
One high-volume call type, such as booking or order status, answered by the agent on a real number within 72 hours.
- 03
Full rollout in 2–4 weeks
More call types, CRM integration, outbound campaigns, transfer rules, and tuning on real recordings.
- 04
We run it with you
Monitoring, alerts, fallbacks, and a monthly review. When a model or an API changes, we patch it, usually before you notice.
What changes for your business?
- Phones answered at night and on holidays without night-shift staffing
- Consistent intake quality on the hundredth call of the day
- A searchable transcript and summary for every call
- Your people spend phone time on the calls that need a person
Frequently asked questions
Do AI voice agents sound robotic?
Modern voice agents sound natural enough that most callers simply get their answer. We tune voice, pace, and phrasing on your real calls, and the agent transfers to a person whenever a caller asks.
Which languages can the voice agent speak?
English, Hindi, and regional Indian languages. We test the agent on the accents and code-switching your customers actually use before it takes live calls.
Can the voice agent work with my existing phone number?
Usually yes, through call forwarding or a SIP connection from your current provider. We confirm the setup on the discovery call.
What kinds of calls should I automate first?
High-volume, predictable calls: appointment booking, order and delivery status, opening hours, and first-round lead qualification. Complex complaints stay with people.
Where do call summaries go?
Into your CRM or helpdesk against the caller's record, with the transcript, intent, and any follow-up the agent promised.