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Help & FAQ

Short answers to what people ask us most. Anything else, ask a founder directly.

Getting started

What does ClosedChats do?

We make sure every lead gets a reply in seconds, is qualified and is booked, day or night. We do it with five services: websites that generate leads, chatbots, voice agents, AI ads and WhatsApp AI. Most clients start with one and add the rest when it pays off.

How much does it cost?

Plans start from ₹5,000. The final price depends on the service, the channels and your lead volume, and you get a straight number on the free demo call. If something will not pay off for your business, we tell you on that call.

How fast can it go live?

A first chat or voice agent goes live within 72 hours of approval. Websites and AI ads run on a timeline we agree on the demo call, based on scope.

Do I need any technical skills?

No. We set it up, connect it to your tools, run it and adjust it. You tell us how you handle leads today and what a good lead looks like.

How it works

Which channels can leads come from?

Website chat, WhatsApp, phone calls, contact forms and ad lead forms. Every lead gets the same fast reply and the same qualifying questions, wherever it starts.

Does it work with my CRM and calendar?

Yes. We connect to the CRMs and calendars small businesses commonly use, and write a custom connector for anything that has an API. Qualified leads land in your CRM and booked calls land in your calendar.

Will the AI say something wrong to a customer?

It answers only from the information you approve, and it hands the conversation to a person when it is unsure or when the customer asks for one. We review conversations after launch and tighten anything that reads wrong.

Can it speak Hindi or Hinglish?

Yes. Our voice and chat agents handle English, Hindi and Hinglish, and reply in the language the customer uses. You can hear it yourself on the voice agent on our homepage.

Support and data

What support do I get after launch?

You get a direct line to a founder. Critical issues get a response within 4 hours during IST working hours, and standard requests within 24 hours. Changes to questions, replies or hand-offs are handled by us.

What happens to my customers' data?

We collect only what is needed to reply to and qualify a lead, keep it in systems you approve, and limit access to the people running your setup. Our privacy policy explains what is stored and for how long.

Still have a question?

Message us on WhatsApp or book the free 15-minute demo. You talk to a founder, and you get a reply within 4 hours during IST working hours.