Your competition runs on people.
You run on AI.
We build production AI automations for SMBs — first one live in 72 hours, then a full deployment in 2–4 weeks.
Built on the stack we trust — 2,500+ integrations available
First automation live
72 hours from kickoff
Built for ROI
Targeting 10×+ payback
Full-service
Discovery → ops support
Live monitoring
15-min critical SLA
Built on the stack we trust
2,500+ integrations available — these are the ones we ship most.
What does working with us actually look like?
Four numbers we commit to before we sign anything. They describe how we run engagements — not invented historical totals.
What does AI automation actually do for an SMB?
Six honest answers to the questions every founder asks before spending money on AI.
What can AI agents handle for our customers?
Inbound queries, order status, FAQ, lead qualification, and tier-1 support. The AI talks to customers across web chat, WhatsApp, email and voice — and escalates to your team only when it should.
In practice:
- 24/7 across all channels
- Lead qualification + routing
- Order + transaction lookups
Which back-office tasks should we automate first?
Anything repeatable, rule-driven, and high-volume — invoice processing, KYC, lead scoring, status updates between systems. Start with the one your team complains about the most.
In practice:
- Invoice + document parsing
- CRM ⇄ ERP sync
- Conditional approvals
How does this reduce headcount cost without cutting people?
Most clients don't fire — they redeploy. Your team stops doing repetitive data entry and follow-ups, and starts owning higher-value work. The savings come from capacity gained, not seats removed.
In practice:
- Capacity multiplier, not replacement
- No new hires for routine ops
- Faster response times
Will the AI close deals or just answer questions?
Both. Outbound AI agents qualify leads, run discovery, and book demos. Inbound agents close lower-tier deals straight from chat — and feed warm context to humans on the larger ones.
In practice:
- Lead qualification + scoring
- Auto follow-up sequences
- Calendar booking + handoff
How do we know the automation is actually working?
Every workflow ships with a dashboard — runs, success rate, time saved, errors. You watch it the same way you'd watch a human hire's output, but with real numbers instead of self-reports.
In practice:
- Live runs + success rate
- Hours-saved counter
- Anomaly + drift alerts
What if the model changes or the API breaks?
We operate it for you. If a model changes, an API rate-limits, or a downstream tool updates, our team patches it — usually before you notice. Critical issues get a 15-minute response.
In practice:
- Self-healing fallbacks
- Multi-model routing
- 15-min critical SLA
How fast can we get an automation live?
One working production automation in 72 hours. Full build in 2–4 weeks. Then we operate it for you. No pilot-project theater.
Discovery call (free, 15 min)
We map your highest-ROI automation candidates and pick one we can ship in 72 hours.
Deliverables:
First automation live
A single, working production automation deployed and monitored — not a slide deck.
Deliverables:
Comprehensive build
Remaining workflows from the roadmap, integrated end-to-end with fallback logic.
Deliverables:
Run + optimize
We operate it for you. 24/7 monitoring, monthly reviews, optimizations as your business changes.
Deliverables:
What does this look like in my industry?
Six common automation patterns we ship across industries. The shapes are real; ranges are typical for production deployments.
Order processing + fulfillment
Typical pain:
Manual triage between Shopify, ERP, and the 3PL.
What we build:
AI parses orders, applies routing rules, syncs inventory, triggers fulfillment, sends customer updates.
What changes:
- 70–95% faster processing
- Near-zero data entry
- Inventory sync in seconds
Patient intake + scheduling
Typical pain:
Receptionists overloaded, no-shows costly.
What we build:
AI handles intake forms, books appointments via WhatsApp, sends reminders, reschedules on cancellation.
What changes:
- 60–80% receptionist time freed
- Multilingual patient comms
- Lower no-show rate
Lead qualification + follow-up
Typical pain:
Sales teams burning time on tire-kickers.
What we build:
AI runs WhatsApp/web chat discovery, scores leads, books site visits for qualified ones only.
What changes:
- 2–3× more qualified leads
- Sub-minute first response
- Higher conversion at the top
Compliance reporting + audit prep
Typical pain:
Spreadsheets + email chains for monthly compliance.
What we build:
AI pulls from operations systems, generates reports, flags exceptions, prepares audit packets.
What changes:
- Days of work compressed to hours
- Real-time exception alerts
- Audit-ready documentation
Invoice + document processing
Typical pain:
Manual invoice keying + reconciliation.
What we build:
AI extracts line items, matches POs, flags variances, posts to the ledger when clean.
What changes:
- 80–95% straight-through processing
- Error rate down dramatically
- Month-end faster
Campaign ops + reporting
Typical pain:
Multi-channel coordination eating account-manager time.
What we build:
AI orchestrates campaigns across ads, email, social — plus auto-generated weekly client reports.
What changes:
- AM capacity multiplied
- Real-time campaign QA
- Client reports in minutes
Why do teams pick ClosedChats over a generic SaaS or a bigger agency?
Six honest reasons. Read them and decide if we're a fit before you even book a call.
We ship working production code, not slide decks
The 72-hour first delivery is a real automation in your stack — running, monitored, with logs you can read. We don't do "discovery deliverables" without a working system attached.
Founder-operated — you talk to the builder
You won't get bounced between an account manager, a project manager, and three engineers. Kaps and Shera run engagements directly. Decisions happen in days, not weeks.
Honest ROI math up-front
Before we sign, we walk you through the savings model: which hours we save, what they cost you today, and how long the payback is. No magic numbers. If the math doesn't hold, we tell you.
We operate it, not just build it
Every project ships with monitoring, alerting, and a 15-minute critical-issue SLA. When the model changes or an API breaks, we patch it — usually before you notice.
Stack-agnostic — we use what fits, not what we sell
n8n, custom Python, OpenAI, Claude, DeepSeek, MongoDB, Postgres — we pick the right tool for your problem. We're not locked in to one vendor, which keeps your costs honest.
India-first, worldwide-friendly
Our pricing makes sense for Indian SMBs. Our tech makes sense for global teams. We work in INR or USD, English or Hindi.
Ready to stop paying humans to do what AI can do?
Book a 15-minute discovery call. We look at your actual workflows, show you which ones are automation candidates, and quote what a first-72-hour build would cost. No commitment, no slide deck.
ClosedChats AI is a founder-operated automation agency based in India, working with SMBs worldwide. If we don't think we can ship a positive-ROI automation for your business, we'll tell you on the discovery call.