What kind of outcomes does AI automation produce?
Six anonymized case patterns based on automations we build for SMBs across industries. Outcomes are presented as ranges because they vary by company size, baseline, and integration complexity — these are realistic targets, not cherry-picked singletons.
E-commerce
Small (50–100 employees)
The challenge
Order processing taking 4–6 hours per day across Shopify, ERP, and 3PL — frequent fulfillment delays and customer-update gaps.
What we build
Multi-system workflow automation: order parsing, routing rules, inventory sync, automated customer notifications, and exception escalation.
Before vs. after (typical):
B2B SaaS / Sales
Small (30–60 employees)
The challenge
Sales team buried in unqualified inbound leads. Slow first-response times costing late-funnel deals.
What we build
AI-driven lead qualification: WhatsApp + web chat discovery agent, lead scoring, automated nurture sequences, calendar booking with handoff context.
Before vs. after (typical):
Finance / accounting
Mid (200–500 employees)
The challenge
Month-end financial reporting taking 2–3 days of manual data compilation and reconciliation.
What we build
Document parsing for invoices + receipts, multi-system data aggregation, automated reporting + dashboards, real-time anomaly alerts.
Before vs. after (typical):
Customer support / services
Small (40–100 employees)
The challenge
Support overwhelmed with 300–600 tickets daily, long response times, agent burnout, frustrated customers.
What we build
AI chatbot deflecting tier-1 issues, intelligent escalation with full conversation context, sentiment routing, FAQ self-update from conversations.
Before vs. after (typical):
Manufacturing / compliance
Large (1,000+ employees)
The challenge
Compliance reporting consuming 150–250 hours monthly. Reactive on regulatory changes, audits painful.
What we build
Custom multi-system data pipeline, automated compliance report generation, real-time exception monitoring, audit-pack assembly.
Before vs. after (typical):
Marketing / agency
Small (15–40 employees)
The challenge
Account managers spending half their time on cross-channel campaign coordination and weekly client reports.
What we build
Cross-channel campaign orchestration (ads, email, social), automated weekly client reporting, performance anomaly detection.