Custom AI integrations
What if the tool you rely on has no pre-built integration?
ClosedChats AI builds custom integrations for any system with an API, a webhook, or a database connection, including proprietary and legacy tools. We write the connector, handle authentication, rate limits, and retries, and wire it into your AI agents and workflows, so you own the integration layer instead of renting it.
What do we build?
- Custom connectors for proprietary and legacy systems
- Webhook receivers and event handling
- API gateways with rate limiting and retries
- Database consolidation and sync
- AI model integration (OpenAI, Anthropic Claude, and others) behind your own interface
- Backup and recovery automation
How does an engagement run?
- 01
Free 15-minute discovery call
We map the workflow with you, rank what to automate by return, and tell you plainly if the payback math does not work.
- 02
First connection live in 72 hours
The most painful gap in your stack connected and moving data within 72 hours.
- 03
Full rollout in 2–4 weeks
Remaining systems connected, error handling hardened, and documentation handed over.
- 04
We run it with you
Monitoring, alerts, fallbacks, and a monthly review. When a model or an API changes, we patch it, usually before you notice.
What changes for your business?
- No more "we cannot automate this because the tool does not support it"
- Fragile copy-paste between systems replaced by a monitored connection
- You own the code and the integration layer, with no lock-in to us or a SaaS
- Swappable AI models, so a provider outage or price change is a config change
Frequently asked questions
Can you integrate a tool that has no public API?
Often yes, through webhooks, database access, file exports, or email parsing. If there is truly no way in, we tell you on the discovery call instead of building something fragile.
Who owns the integration code?
You do. We build in your accounts and repositories where possible and hand over documentation, so you are never locked in to us.
Can you switch AI providers if one goes down or gets expensive?
Yes. We build model access behind a routing layer with failover, so changing or adding a provider does not mean rebuilding your automations.
Should I build integrations in-house or hire an agency?
If you have engineers with spare capacity and the integration is core to your product, build it. If it is plumbing that keeps your operations running, an agency that also operates it is usually faster and cheaper.